Return Policy

We guarantee your order! We are committed to providing the best products and service to our valued customers. If you are not completely satisfied, contact us and we will do our best to make your shopping experience a worry-free and enjoyable.

30 Day Money Back Guarantee

• Please contact us by telephone at (866) 467-9010 or by email at contact@hodgepl.com and one of our customer service team members will assist you. All returns must be authorized in order for us to be able to track them and give it a Return Merchandise Authorization Number (RMA). No returns will be excepted without the RMA.
• Please check your sales slip and make sure you’re within the 30 day return period. The items must be returned in the original saleable condition to be accepted.
• Products must be returned in the original package and/or packing materials. Products must be returned in original saleable condition.
• Please use caution when packaging the products to be sent back. Damage by improper packaging, care or handling is not returnable.
• All orders are final 30 (thirty) days after the order is shipped.
• Please return to:
  Hodge Podge Lodge
  2920 Riverside Dr. #101
  Susanville, CA 96130
  Attn: Returns
• Hodge Podge Lodge will refund the cost of any returned items if it is returned within the specified time and conditions. Sorry, we do not reimburse customer return costs.
• All items are sent "Insured" with the shipper. If there is any damage at the time you receive the item you must notify us immediately. Any sign of external package damage must be noted to the shipping company (UPS) at the time of delivery.

When returning your items, please keep the free gift as a thank you for your business!

Damaged Merchandise

We take extra precautions to ensure that your orders are carefully packed and leave our warehouse in good condition. Unfortunately, we cannot always guarantee that your order will arrive in the same good condition. When you receive your order, please examine the merchandise immediately for any damage. If you do have any item(s) that are damaged, please contact us right away so that we can file a claim with UPS. It is very important that you also save the box and all packaging material that the damaged item(s) were shipped in for inspection by UPS. Failure to do this could result in UPS denying the claim. You must contact us within 7 days of receipt of your order about any damaged item(s) in your shipment. Sorry, but we cannot honor damage claims that are made after this time.

To help us in expediting your claim, please contact us at contact@hodgepl.com with the following information:
Your Name
Invoice Number
Damaged Item(s)